Operations Manager US (human)


About us

CopeCart is a fast-growing start-up, with a focus on selling digital products like online seminars, coachings, trainings, etc. With our diverse and international team, CopeCart is already present in many countries to provide our customers with best-in-class e-commerce solutions and the best possible customer experience.

We allow our vendors to forget the tedious and time-consuming paperwork and focus entirely on their business goals. Our sales platform sees itself as a full-service provider that supports the vendor in all phases of the process - from setting up the product, through sales, payment processing and accounting, to the subsequent analysis of comprehensive statistics. We stand for flexibility, creativity and start-up mentality.

For our expansion in the USA, we are looking for an Operations Manager US to support the development of our business.

Your tasks

  • Establish the CopeCart brand and business in the USA
  • Establish and support processes and structures
  • Identify customer potentials to develop new business models and products
  • Handle operation tasks with HR, Legal, Finance, Insurance and other vendors
  • Technical support and solutions for our vendors/customers
  • Working with the CEO of USA, executives in other countries, and external authorities


Your profile

  • At least 3 years' experience in leadership (ideally operations)
  • Knowledge of the payment industry (fintech) highly desirable 
  • Ability to quickly acquire knowledge of complex processes and Creator Economy experience
  • Strong analytical and organizational skills
  • Strategic and customer-oriented mindset
  • Leadership with the ability to set clear priorities, delegate, and guide investment in people and systems 
  • Excellent communication skills and ability to communicate in an empathic and confident way 
  • Technical knowledge is an advantage (automation)
  • Very good English skills
  • Project management skills are a plus

Your benefits

  • Varied challenges with a high degree of personal responsibility 
  • 100% remote, but mainly together with us 
  • Modern software (choose between Windows, Mac OS or Linux) 
  • Collaboration in an ambitious & passionate team 
  • Regular team events and flat hierarchies 
  • Competitive compensation 
  • An open and dynamic working environment with regular coffee-talks, flat hierarchies 
  • New challenges every day offer you the opportunity to contribute your ideas and help shape your own development 
  • And last but not least: a lot of fun, committed colleagues and flexible working hours 

We look forward to receiving your application. Please also let us know your salary expectations and earliest possible starting date. Perhaps we will get to know each other soon in a personal meeting!